Tuesday, December 16, 2008

Small Details Reveal a Lot

These days, the Internet seems overpopulated with self-appointed ‘experts’ in the fields of Forensic Accounting and Computer Forensics, and it can be difficult to separate the true professionals from the woefully inadequate. If you are seeking the services of a company specializing in forensic accounting and/or computer forensics, you’ll soon discover that it’s all about the details.

A website may be the very first impression you’ll receive from a company offering computer forensics and forensic accounting services, and while a professional website design may look appealing, it’s the content you should be focused on. After all, anybody can pay a sum of money to a web designer for a first-class, polished website, complete with fancy imagery and appealing color palette. But a true reflection of the company can be found in the content contained within the site itself.

Details are extremely important in the fields of computer forensics & forensic accounting; even a few scant bytes of data can mean the difference between finding the evidence you need and finding nothing pertinent at all. Likewise, the proper collection and preservation of evidence is critical, and attention to detail when conducting an investigation is a key factor.

Tiny details on a company website can also reveal a lot about that particular company. Kessler International, a world leader in computer forensics and forensic accounting, recently conducted a survey of websites and marketing materials of their competitors. While some of the sites and marketing material possessed nice layouts or fancy verbiage, the contents of many were riddled with blatant lies, technical mistakes, spelling errors and grammatical mistakes. Others were outright childish.

When nearly every piece of word processing software available today is equipped with spell checking and grammar checking capabilities, there simply is no excuse for the abundance of errors found on some of the company websites.

This begs the question…if these companies can’t be bothered to even use a spell-check to proof their website content and marketing materials before approving them for public view, than what level of professional service do you think they will offer you in your case matters? A company claiming to specialize in computer forensics or forensic accounting, yet displaying such a stunning disregard for detail, serves as an in-your-face warning to avoid that company at all costs.

A future edition of The Kessler Report, Kessler International’s newsletter, will include an article containing questions to ask a computer forensics expert or forensic accountant before acquiring their services.

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